Sparks Electric
+41 %
Quote approvals
0
Forgotten follow-ups
100 %
Jobs confirmed
Stack
ServiceM8 · Gmail · Zapier
Jobs/week
25–40
Industry
Electrical
Go-live
Feb 2024
The challenge
Quotes were sent but rarely followed up, costing missed jobs.
A hiccup on the way
Client had duplicate automations firing — fixed with Zapier filter logic.
Swifto solution
When a quote is sent, follow-up reminders are automatically scheduled every 2 days.
Life after Swifto
More accepted quotes, smoother job pipeline, less admin effort.
+41 %
Quote conversion rate
0
Manual reminders
100 %
Follow-up success
Trigger from ServiceM8
Zapier listens for new quote sent status.
Auto-reminder logic
Client gets reminder SMS + email every 48 hours (if no response).
1-click approval link
Email includes approval button that confirms the job instantly.
Implementation timeline
Day 0
Connect ServiceM8 + Zapier
Day 1
Test quote send + delay logic
Day 2
Live on all new quotes
“We close more jobs now just because we actually follow up. And I don’t lift a finger.”
Tom Grady — Owner
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