Polar HVAC
+34 %
Lead conversion
0
Missed-call loss
24/7
Capture coverage
Stack
Twilio · Notion CRM · Google Voice
Calls/day
50–80
Industry
Heating & Cooling
Go-live
Mar 2024
The challenge
Missed calls = missed jobs. Leads ghosted without quick reply.
A hiccup on the way
Carrier block on trial Twilio account — fixed with number warm-up.
Swifto solution
Missed calls trigger auto-text + CRM entry within 10 sec.
Life after Swifto
More callbacks, better follow-up, fewer lost jobs.
+34 %
Lead recovery
< 10 s
Follow-up speed
24/7
Lead capture
Detect missed call
Google Voice logs missed calls to a sheet instantly.
Trigger auto-reply
Twilio sends SMS with custom call-back message.
Create CRM entry
New lead added to Notion with call + reply details.
Implementation timeline
Day 0
Twilio + Voice setup
Day 1
Sheet + SMS reply live
Day 2
CRM integration + filters
“We don’t lose leads after-hours anymore. They get a message, and we close them later.”
James Nairn — Co-founder
Ready for your success story?
15-minute call. Screen-share, no fluff.
Book demo →